Terms & Conditions

BASS INSURANCE SOLUTIONS

Terms and Conditions

Effective Date: February 17, 2025
Last Updated: June 30, 2026


Welcome to Bass Insurance Solutions. These Terms and Conditions ("Terms") govern your use of our website located at https://www.bassinsurancesolutions.com and all services provided by Bass Insurance Solutions ("Company," "we," "us," or "our"). By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.


1. Use of Our Website and Services

You agree to use our website and services only for lawful purposes and in compliance with these Terms. You may not:

Violate any applicable federal, state, or local laws or regulations

Misrepresent your identity or provide false information

Interfere with or disrupt the security or functionality of the website

Transmit viruses, malware, or any harmful code

Attempt to gain unauthorized access to any part of our website or systems

You must be 18 years of age or older to use our website and services. We reserve the right to restrict or terminate access if we suspect misuse of our services.


2. Insurance Services & No Guarantee of Coverage

Bass Insurance Solutions is an independent, licensed insurance agency providing information and enrollment assistance for multiple insurance products, including but not limited to:

Medicare Advantage Plans

Medicare Supplement (Medigap) Plans

Prescription Drug Plans (Part D)

ACA Marketplace Health Insurance Plans

Life Insurance

Final Expense Insurance

Ancillary Health Products

Submitting a request, inquiry, or application through our website does not guarantee coverage or enrollment. Final approval is determined solely by the applicable insurance carrier based on their eligibility criteria and underwriting decisions. Quotes and coverage details provided are subject to change. We are not responsible for coverage decisions made by insurance carriers.


3. State Licensing Disclosure

Bass Insurance Solutions is a licensed insurance agency operating in the following states:

Alabama (AL), Arizona (AZ), Connecticut (CT), Florida (FL), Georgia (GA), Kansas (KS), Mississippi (MS), New Jersey (NJ), North Carolina (NC), Ohio (OH), Pennsylvania (PA), South Carolina (SC), Tennessee (TN), Texas (TX), Virginia (VA)

We are an independent insurance agency and are not affiliated with, endorsed by, or connected to any government agency, including the Centers for Medicare & Medicaid Services (CMS), Medicare.gov, HealthCare.gov, the Federal Marketplace, or any state-based marketplace.


4. Medicare Disclaimer

Required CMS Disclosure:

"We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. Please contact Medicare.gov or 1-800-MEDICARE (1-800-633-4227) to get information on all of your options."

Bass Insurance Solutions and its agents are not employed by or affiliated with Medicare or any government program. Medicare has neither reviewed nor endorsed any information provided on this website.


5. ACA Marketplace Disclaimer

Bass Insurance Solutions is a licensed private insurance agency and is not a government entity. We are not affiliated with or endorsed by HealthCare.gov, the Federal Health Insurance Marketplace, or any state-based exchange. Plan availability, premium amounts, and subsidy eligibility vary by location, household size, and individual circumstances.

For a complete list of all plans available in your area, visit HealthCare.gov or your applicable state marketplace.


6. Personal Information, Privacy & HIPAA

Your use of our website is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our website, you consent to the collection and use of your personal data as described in our Privacy Policy.

Bass Insurance Solutions may collect protected health information (PHI) in connection with insurance applications, enrollment assistance, and plan reviews—including but not limited to medications, physician information, and Medicare or Medicaid identification numbers. We handle all health-related data in accordance with applicable federal and state laws, including HIPAA where applicable.

We do not sell or distribute your personal information to third parties for marketing purposes. Please review our full Privacy Policy and HIPAA Notice for complete details on how we collect, use, and protect your information.


7. Artificial Intelligence & Automated Communications

Bass Insurance Solutions may use artificial intelligence (AI), automated chat technology, automated appointment scheduling tools, and automated communication systems to assist with customer service, educational content, appointment scheduling, and follow-up communications. AI-generated responses are intended to provide general educational information and should not be considered personalized insurance advice or recommendations. Final insurance guidance, plan recommendations, and enrollment assistance are provided by licensed insurance professionals.


8. Electronic Communications, SMS Messaging & TCPA Consent

By providing your contact information on this website or through any of our forms, you expressly consent to being contacted by Bass Insurance Solutions and its licensed agents via:

Phone calls (including pre-recorded messages and auto-dialing)

Email

SMS/Text messaging

These communications may include responses to your requests for information or quotes, appointment reminders, follow-ups, enrollment assistance, account-related notifications, and other service-related communications. With your consent, you may also receive marketing and promotional messages, including special offers, product updates, or information about additional services.

SMS Terms:

Message and data rates may apply

Message frequency varies

Reply STOP to opt out

Reply HELP for assistance

Consent is not required to purchase any product or service

Calls may be monitored or recorded for quality assurance, compliance, training, and customer service purposes where permitted by applicable law.


9. Electronic Signatures & Electronic Records

By submitting forms electronically through this website, you consent to the use of electronic records and electronic signatures where permitted by law. You agree that electronic signatures, acknowledgments, and records carry the same legal effect as handwritten signatures.


10. No Professional Advice Disclaimer

The information provided on this website is for general informational and educational purposes only and does not constitute legal, financial, tax, or professional insurance advice. The content on this website should not be relied upon as a substitute for consultation with a licensed insurance professional, attorney, or financial advisor regarding your specific situation.


11. Intellectual Property

All content on this website—including but not limited to logos, graphics, articles, educational materials, downloadable resources, guides, checklists, videos, webinars, forms, software, written content, and images—is owned by or licensed to Bass Insurance Solutions and is protected by applicable copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, display, republish, transmit, or otherwise use any content without the prior written permission of Bass Insurance Solutions.


12. Limitation of Liability

To the fullest extent permitted by applicable law, Bass Insurance Solutions, its owners, agents, employees, and affiliates shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages arising from:

Your use of or inability to use this website or our services

Errors or omissions in website content

Unauthorized access to your information

Insurance carrier decisions

Third-party products or services

We do not guarantee that this website will always be available, secure, uninterrupted, or free from errors, viruses, or other harmful components.

We reserve the right to suspend, modify, discontinue, or restrict access to any portion of this website at any time without prior notice.


13. Third-Party Links & Services

Our website may contain links to third-party websites, quoting platforms, carrier websites, government websites, scheduling tools, or other services. These links are provided solely for your convenience. Bass Insurance Solutions does not control or endorse the content, policies, or practices of third-party websites and assumes no responsibility for them.


14. Social Media

Bass Insurance Solutions may publish educational information through social media platforms including, but not limited to, Facebook, YouTube, TikTok, LinkedIn, and other online platforms. Content shared through these channels is intended solely for general educational purposes and should not be considered individualized insurance advice. Interacting with our social media pages does not establish an agent-client relationship.


15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of South Carolina.

Any legal action arising out of or relating to these Terms or your use of this website shall be brought in the appropriate state or federal court located within South Carolina, unless otherwise required by applicable law.


16. Modifications to Terms

Bass Insurance Solutions reserves the right to update these Terms at any time. Changes become effective upon posting. Continued use of the website constitutes acceptance of the revised Terms.


17. Severability

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.


18. Contact Us

If you have questions regarding these Terms and Conditions, please contact us:

Bass Insurance Solutions

📧 Email: info@bassinsurancesolutions.com

🌐 Website: https://www.bassinsurancesolutions.com

📞 Phone: (803) 918-5306

📍 Headquartered in South Carolina, USA


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